terms and conditions

1. The prize draw is open to all UK mainland residents aged 18 years or over who have completed the The Gut Stuff Drinks NPD Survey
2. Employees of the Promoter or their families, or anyone else associated with the administration of prize draw may not enter.
3. To enter the prize draw, you must provide your email address at the end of The Gut Stuff Drinks NPD Survey.
4. Entries into the prize draw will be accepted until 11.59pm on 20.10.2024.  Entries made after this date will not be entered into the prize draw.
5. The Promoter accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
6. 1 winner will be chosen by random draw. The selection of the winners will be performed by a random computer process on 21.10.2023. (“Draw Date”).
7. The winner will win 31 x 12 bar boxes of a flavour of their chosing.
8. The winners will be notified by the email they used to enter the draw.
9. The winners will have until 28.10.2024 to claim their prize by following the instructions in the email. If the winner does not respond within 7 days to accept the prize, the prize will be forfeited and the promoter shall randomly select another winner.
10. The prize for the winners is non-exchangeable, non-transferable and no cash alternative is offered.
11. The prize will be paid for by The Gut Stuff Limited with registered office at Speedwell Mill, Old Coach Road, Tansley, Matlock, DE4 5FY. The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter’s control makes it necessary to do so.
12. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
13. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and city of prize winners and, if applicable, confirmation of their entry, to anyone who emails [email protected] . If you object to any or all of your surname, city and entry confirmation being published or made available, please contact the Promoter using [email protected]. In such circumstances, the Promoter must still provide the information and entry confirmations to the Advertising Standards Authority on request.
14. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse to award the prize to anyone in breach of these terms and conditions.
15. The Promoter reserves the right to hold, void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
16. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winners or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
17. Personal data supplied during the course of this promotion will only be processed as set out in the Promoter’s privacy policy. See also condition 13 with regard to the announcement of winners.
18. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
19. The Promoter of this prize draw is The Gut Stuff Limited  with registered office at Speedwell Mill, Old Coach Road, Tansley, Matlock, DE4 5FY.

1. The £ amount discounted using gift cards, credit codes or discount codes are not eligible to earn points. Also, taxes and shipping charges are not eligible toward earning points.
2. Customers must enter date of birth at least one (1) month prior to the first day of birth month to be eligible for rewards. In order to be eligible, customer must be subscribed to The Gut Stuff emails AND add birthday when signing up for Gut Gang Rewards.
3. Review rewards applies to two reviews per customer per month. Reviews are only eligible if accessed via the Stamped.io review email sent to you after each product purchase. Reviews left directly on our site and on products that have not been purchased on thegutstuff.com are not eligible.
4. Please note that points are only earned for the first follow, like or share on each platform. To have the follow applied to your account, please go to the “Rewards” link on the bottom footer of any The Gut Stuff page and login to be taken to your Gut Gang Rewards homepage. Social follows do not apply if completed directly through your social media account.
5. Coupon code values limited to defined denominations. Limit of one coupon code redemption per purchase. Points are non-transferable, have no cash value (unless required by law) and cannot be exchanged, sold or returned. The Gut Stuff is not responsible for lost or stolen points. The Gut Stuff is not responsible for any taxes incurred by customers. Terms and conditions are subject to change, alteration, substitution, or termination by The Gut Stuff in its sole discretion at any time.

We are The Gut Stuff Limited, a limited company incorporated in England.  Our details (including information about how to contact us) are at the end of these terms.

You can order products via our website.

If you want to make changes to your order, you can:

Email us at [email protected]

Changes may include cancelling your order or changing the date or delivery address for a delivery.

You will have an initial cooling-off period to cancel your purchase.  You will be able to cancel at any time after you make your purchase and up to the end of the period of 14 days starting with the day after delivery of the relevant products. If you cancel, you will receive a full refund of the price paid for the relevant products in accordance with our refunds policy (see below).

To cancel your order as explained above, you must clearly inform us, preferably:

• Email [email protected] giving us your name, address and order reference; or
• by completing our cancellation form available at the bottom of this page.

If the products have been delivered to you then you must return the products to us within 14 days after the day of notifying us of the cancellation, in the same condition in which you receive them (which does not interfere with your right to take any reasonable steps to examine the products and make sure they conform to your order).

Note that you will lose your right to cancel in relation to any products once you open them (or otherwise break the seal on the packaging).  If you received a packet contacting more than one product item, you may still cancel in relation to any unopened products, provided that you will receive only a pro-rata refund of the charge calculated by reference to the number of products from the packet remaining in a sealed and re-saleable condition.

You have a legal obligation to take reasonable care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right to deduct the cost of any use or deterioration, up to the price of the product, from the refund to which you are otherwise entitled.

To return the products, you should package the parcel securely (making sure you include a note of your name and address – enclosing any returns slip, if we have provided one – inside the parcel) and then return it to us, either by courier or by recorded delivery mail or other form of certified mail or if the products are too bulky to return by mail then by a suitable carrier, to the following address:

JAMES AND JAMES FUFILMENT

Rhosili Rd, Northampton NN4 7JE

We advise that you take out enough postal/carriage insurance to cover the value of the contents. Please save your proof of posting/despatch and tracking information until your refund has been processed. You will be responsible for the cost and risk of returning the products to us.

If you cancel a purchase within the initial 14-day cooling-off period as set out above, we will process the refund due to you as soon as possible and, in any case, within 14 days after the day on which we receive the products back or, if earlier, the day on which we receive evidence that you have returned the products to our returns address (see above).  We will refund the price of the products in full (subject to any deduction we are entitled to make due to your use of or damage to the products), including the cost of standard delivery to you.  However, we will not refund your cost of returning the products to us.  We will refund any money received from you using the same method originally used by you to pay for your purchase, unless agreed otherwise.

We can cancel your order:

• If any information you have provided to us (for example, if you have given us the wrong billing address) is inaccurate.
• If any payment is not authorised by the issuer of your payment card.

In the event of cancellation by us, you will not have to pay for any products except to the extent that they have already been delivered to you (and if your card has already been charged for any products that have not yet been delivered then you will be refunded in full), and any liability on your part to purchase products in future will be cancelled.

The price of the products is as quoted on the website from time to time. All prices include any VAT (where applicable) but exclude delivery costs, which will be automatically added (at the amount shown) to the total amount due during checkout.  Before ordering your products, you will be able to see on the checkout page the total price, including any delivery charges and applicable VAT.

The price of the products may change from time to time and will be shown on the website.

Specific conditions relating to the use of your discount code will be set out on the relevant voucher or website. Our website terms and conditions of sale apply to all orders purchased using a discount code on the website. To redeem your voucher, make a purchase via www.thegutstuff.com and enter the discount code. Discount codes cannot be used in conjunction with other sales or promotional offers unless we’ve said otherwise. Discount codes can only be used for one order and will expire on the specified date as set out in the terms relating to the discount voucher. Discount codes have no cash redemption value. We reserve the right to cancel your order if you are in breach of these terms.

Payment for all orders must be made by PayPal, credit or debit card on the checkout page. Payment may be made by PayPal and by most major credit and debit cards.  Only credit or debit cards where the statement address is within the United Kingdom can be used.  Note that we use a payment services provider to process payments on our behalf, and we do not process your payment details ourselves.  Your credit or debit card will not be charged until we despatch the relevant order.

If any product you order is damaged or faulty when delivered to you, we may offer replacement or a full refund. If you are not happy with any of our products, please get in touch and we will do our best to help!

No – we only sell products via this website to consumers, not businesses.  We will not be liable to you for any business losses, and any liability we do have for losses you suffer arising from the sale of any products to you if you were purchasing other than as a consumer shall not exceed the purchase price of the relevant products and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.  If you have any enquiries regarding purchases by a business, please contact us at [email protected].

To find out how we take care of your personal data, and what we use it for, have a look at our privacy policy.

Please be sensible and reasonable when using our website.  Please do not introduce any viruses or other nasties, and please do not copy, re-publish or change the website or any of its content.

Our dealings with you (and these terms) are governed by English law.

The Gut Stuff Ltd

Registered in England & Wales with no. 10848840.

Registered office: c/o Elm Financial, Elm Tree House, Handley Lane, Handley, Chesterfield S45 9AT

Please submit any questions you have about these terms or an order you have placed or ordering in general by email at [email protected]